Report For Doc Launches Patient Satisfaction Surveys to Measure Doctors' Performance
Report For Doc has introduced a survey tool that partners with doctors to measure patient satisfaction and compare it with other professionals who use the service. The survey is a confidential self assessment tool that also creates an open line of communication between patients and doctors, allowing doctors to evaluate multiple aspects of the patients' visit. Doctors committed to excellence in patient care say surveys provide relevant insights and are very convenient to use.
Denver, CO (PRWEB) May 1, 2009 -- Report For Doc, a healthcare research company that partners with doctors to help them achieve their full potential, has launched an online patient survey tool that allow doctors to confidentially assess their individual professional performance. Patient satisfaction is a driver for a doctor's success and http://www.reportfordoc.com offers a convenient tool to measure it and confidentially compare it with other professionals who use the service.
Since doctors are busy professionals, a key feature of the service is the easiness to use. The doctor signs up online and receive by mail survey invite cards (size of a business card). During the patient's visit, the doctor (or the staff) hands out to patients an invite card. Each card contains a unique code that patients will subsequently use to anonymously take a 5-minute online survey. Typical patients' response rates vary from 5% to 30%; therefore if a doctor sees 10 patients per day, she has 30 to 180 survey responses per quarter. Results are then shared solely with the doctor in a quarterly confidential report which often enhances decision making and increase patient loyalty and referrals (results are not disclosed to anyone but the doctor).
Doctors using Report For Doc have also mentioned the following:
- Doctors take control. Only patients who receive a card can take the survey. Doctors pro-actively offer patients a secure channel where patients can anonymously voice their opinions, decreasing the likelihood that patients post public reviews about the doctor on random websites.
- Doctors demonstrate to patients that they care. Patients with good relationship with doctors are more likely to be compliant and to recommend their doctor while being less likely to change providers or to sue.
- Doctors evaluate multiple aspects of a patient visit, such as care, staff, facilities. The survey contains standard questions that are relevant to most doctors. The questionnaire is not customizable.
A dermatologist in Colorado said: "Report For Doc requires virtually no effort - you sign up online in 5 minutes; your staff hands out the invite cards to patients; and then you receive the reports quarterly. The survey insights have immediate applications for my patient care and this is now indispensable for my professional development."
Report For Doc has subscription plans for $65/month or $90/month and offers the service to physicians, dentists and other doctors in the USA who are in private practice, group medicine, hospitals and academia. Visit http://www.reportfordoc.com for details.
About Report For Doc
The Report For Doc team strives to improve healthcare and believes that measuring the patient-doctor relationship is an important step towards this goal. They have extensive experience in management consulting across the globe in several industries and have developed multiple customer loyalty projects where consistent assessment of customer satisfaction was crucial to enhance business performance.
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