Local Realtor Attends "World-Class Service" Seminar

Keller Williams real estate consultant warns the Arizona community about the most common mistakes homeowners make when selling their homes.

(PRWEB) March 6, 2004--This past week, Phoenix real estate specialist Kendall Matthews attended an advanced customer satisfaction seminar in Scottsdale, Arizona given by By Referral Only, a professional training company devoted to excellence and delivering "wow" service.

"I've lived and worked in Phoenix for a number of years," said Matthews. "My work in real estate helps build the community I love."

During the seminar Matthews learned about common mistakes many homeowners make when selling their homes. "I came back from the seminar full of information to share with the community," said Matthews. "The Phoenix area is a wonderful place to live. I'm committed to making sure that homesellers and homebuyers have all information they need to make the right decisions."

Matthews, of The Home Essential Group, with Keller Williams Legacy One Realty, has set up a free, 24-hour Consumer Awareness Hotline at 1-888-462-3771 that gives Phoenix-Mesa home sellers a behind-the-scenes peek at the most common mistakes people make when selling their homes - how not to make them - and shares tips on simple, inexpensive things to do that make homes sell for thousands of additional dollars.

"Some home sellers overinvest in expensive improvements that don't significantly increase the value of their home," said Matthews, "while other sellers fail to do the simple things that cost almost no money, yet always make homes sell for thousands of dollars more.

"It's really nice to see that people are calling and getting benefit from the hotline," added Matthews. "We get calls from people almost every week thanking us for the tips."

Listen to Matthews' free, 24-hour Consumer Awareness Hotline by calling 1-888-462-3771, ext. 317.